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Terms & Conditions




Credit is available on approval of account. Net 30 day terms.  Visa, MasterCard, Discover, Check, C.O.D., or Money Order also acceptable.

Shipping and Handling

Orders shipped within 48 hours of receipt. UPS standard service. Next Day or 2nd Day Air per request


Terms & Polices

 24 Hour Ordering - 2 Ways to Order

Order by fax 24 hours a day


Order toll-free 1-800-NEW FLEX


9:30am – 6:30pm EST.

Web site


100% Satisfaction Guarantee

If, for any reason, you are not completely satisfied with your purchase, simply return it within 30 days and receive a full refund. If purchased online there is a 15% restocking fee.  Note, shipping and handling charges will not be refunded.


Synergy exercise program is not a preventive, cure, or treatment for any medical diseases, condition, or injuries. It is not a substitute for medical care. IT IS RECOMMENDED THAT YOU CONSULT WITH A LICENSED MEDICAL DOCTOR OR PHYSICIAN BEFORE STARTING ANY EXERCISE PROGRAM.

Products / Packages / Pricing may change without notice.

WARNINGS: Discard of plastic bag immediately. Exercise cord contains latex. Keep out of reach of children. Consult with healthcare provider before starting any exercise program. Use only as instructed. Inspect equipment and cord thoroughly prior to each use. DO NOT USE if there are loose hardware, stitching, thread, tears, fraying, abrasion, holes, or evidence of wear on any part of equipment or any mounting apparatus and/or door frame. When using door jam, be sure door & frame are secured; and door is locked at all time. Be sure there are no people, no sharp and dangerous objects on floor and surrounding area. Do not exercise on slippery, cluttered or unstable surface. Replace after 6 months, or sooner depending on wear. Write date of purchase on back of label. USE EXTREME CAUTION WHEN USING ELASTIC PROPERTIES! Cords are made of rubber latex and will break with time and/or use!  Cord can break, snap back and hit you, causing loss of balance and/or injuries. Use at your own risk. Maintain your balance at all time; cord cannot support your weight. Do not stretch cord more than 2x the unlooped length, maximum stretch 3 feet. Synergy is not responsible for misuse of equipment.







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